There are various reasons to transport DNA samples – ranging from forensics compliance to genetics testing and enzyme replacement/gene therapy. However, these DNA samples can’t simply fly out of the lab in a common courier and hope to reach their destination in working condition. DNA samples need to be treated with a special level of care and urgency to retain their integrity and avoid degradation.
At R Courier, we understand the importance of safeguarding DNA samples and the genetic information contained therein. Our medical delivery service in Ottawa (and, indeed, across Canada) adheres to strict protocols and industry standards while leveraging cutting-edge technology for fast transport.
The result? Our medical couriers keep your samples safe. Here are a few ways we ensure the timely delivery of sensitive materials like DNA.
Leveraging Technology for Streamlined Healthcare Logistics
As a fully computerized medical delivery service, our drivers make use of the latest radio and communication devices to ensure that each order is dealt with according to the highest standards.
Our GPS-Enhanced Route Management system optimizes drivers’ routes to avoid likely delays and minimize overall transit time.
And the whole operation is bolstered by our ETA Board Technology, which allows us to streamline the busiest times of day by staffing up, plan efficient routes with month-by-month comparison charts, and keep your staff informed of accurate delivery times so they can receive the sensitive samples in a timely fashion.
Highly Trained Personnel Ensure Discretion, Care, Professionalism and Efficiency
Technology is only half the equation. The other half is people. That’s why, at R Courier, we only employ highly trained personnel who understand the combined merits of discretion, care, professionalism, and efficiency.
Moreover, we make driver conduct a top priority. Often, the transportation of DNA samples involves two parties striving to maintain a positive relationship. As liaisons between you and your clients, we understand the importance of politeness – in addition to safe, time-critical transportation.
Service Vehicle Safeguards for Worst-Case Scenarios
With something as time-critical and sensitive to temperature fluctuations as DNA, we want to leave nothing to chance. That’s why we always put service vehicle safeguards in place, whether we’re transporting blood samples, medications, diagnostic images, etc.
At any point, R Courier is prepared to dispatch service vehicles to help drivers experiencing breakdowns or other setbacks. As always, in these events, you can count on our transparent and speedy communication to loop you in.
You Follow Every Step of the Way
To summarize the points above, we leverage technology, training and proactive safety measures to ensure the timely delivery of your DNA samples. But you won’t have to take our word for it. Be an active participant in your samples’ journey by following along with our real-time order tracking system. That way, you can rest easy knowing that these important packages are reaching their mark on time.
If you anticipate needing a medical courier to transport DNA samples, please do not hesitate to reach out to our knowledgeable staff. Simply click the “Contact” tab in the top right corner and fill out a short form.
