The COVID-19 pandemic has had a negative impact on all types of businesses and organizations in Canada. The pandemic has forced many places to review their safety protocols. It has also boosted their demand for personal protective equipment (PPE).

At R Courier we serve all types of clients, including those interested in receiving PPE parcels. Things such as gloves, masks, goggles, full bodysuits, and the likes are just some of the medical items we can transport.

Of course, we’re also capable of transporting much more. Our couriers have the Transportation of Dangerous Goods (TDG) license, which allows them to handle potentially dangerous goods, such as medical parcels that contain infectious samples. In addition, our fully licensed couriers can transport Class 7 Radioactive goods. For instance, this lets R Courier transport nuclear medicine, which is essential for our clients in radiology.

But we don’t stop at the TDG license. Every driver who works for us is professional and experienced and has been provided with training on safe driving practices, how to interact with our clients, and how to handle medical-related items.

Aside from vaccines and dangerous medical goods, we can transport lab specimens, prescription drugs, blood and organs, X-rays, medical notes, and more. We transport all items with the necessary safety standards in mind. Not just anyone is prepared to handle such sensitive material, and not just any company can ensure that these items are delivered in a timely and reliable manner.

Recently, we also delivered COVID 19 vaccines for Public Health Ottawa, Durham and Toronto! Here are a few examples of the types of clients that utilize our medical delivery services locally, nationally, and internationally:

  • Hospitals.
  • Research facilities.
  • Major laboratories.
  • Clinics.
  • Physicians.
  • Diagnostic Imaging.
  • Healthcare agencies.
  • Veterinary clinics.

If a medical facility doesn’t have the ability to process blood work, they hire us to transfer blood samples to a diagnostic lab for testing. Here, we take all precautions to ensure the safety of the driver, as well as the integrity of the sample. Transporters need to consider temperature, the unique preservation needs of the item, what container will be used, as well as time limitations. Safe-handling procedures and safety requirements and regulations are all also followed.

We feel it is our responsibility to prioritize the importance of convenience and safety because we serve so many clients. We offer multiple online tools so that our clients can manage their parcels from the safety of their computers.

ETA Board

We are the first in Canada to offer account management and order tracking service all through one secure account that our customers can create on our website. From the ETA Board, you can track your orders and receive live updates on the status of our delivery vehicles, including any delays or changes to their estimated arrival times. You can even check who signed for your package, as well as make changes to your account info.

GPS Tracking and Reporting

Our delivery vehicles are equipped with GPS systems which allow us to track their progress and provide our customers with reports on their status. Large-volume customers can log in via the web to access our full GPS tracking system and view the status of any of our drivers at any time.

We utilize real-time reporting that provides updates on the driver’s activity, including current position and the history of their route, as well as performance and violation reports. Customers can also view details of the packages that have been picked up or dropped off at any location.

Online Invoicing and Billing

We also use technology to provide our clients with the convenience of being able to view invoices and make payments online. Whatever works for you: payments can be made online, via direct deposit, wired, or by cheque. They can be emailed out to you bi-weekly or on a monthly basis, and the layout of the invoice can be customized to suit your needs.

So, please get in touch with us if you need to transport medical parcels. As you can see, we serve all types of clients. You won’t be disappointed by our professionalism, and we are always appreciative when we gain a new client!