Since 1991, R Courier has been helping doctors, health agencies, and major laboratories perform their essential work by delivering their packages with great speed and even greater courtesy.
As Toronto’s most trusted delivery service, we’re always looking to improve what we do to better satisfy our customers’ needs. That means following the highest of standards when it comes to the drivers we put on the road, the suite of services you can choose from, and the technology we use to get your goods to you on time. Read on to learn more about our dedication to quality couriering:
Our Drivers Strive for Excellence
R Courier drivers stand out for their kind demeanour and rigorous professionalism with each and every customer they meet. Not only are they trained to drive in harsh road conditions, they can also handle hazardous goods— such as toxic chemicals and radioactive substances—thanks to holding both TDG and GHS licenses.
When one of our drivers completes our popular door-to-door service, they’ll be easily identifiable by their picture ID card and dressed to impress in an R Courier uniform. They’ll also be happy to do anything they can to improve your experience with us, such as helping you carry your package inside. That way, we can guarantee transparency and you can always be sure your parcel is in the right hands.
Whether you need a small car for lighter deliveries such as an envelope, or a large truck to pack full of crates or skids, the R Courier team has you covered.
We Work Around the Clock
Since there are always people falling ill, and many of the health agencies we serve stay open to treat them, it was a no-brainer for us to play our part and offer around-the-clock deliveries. If your research experiment or your patient’s condition is time-sensitive, look no further for reliable medical delivery services; you can trust in R Courier to get you the materials you need to carry on with your life-saving work.
Our service offerings cover a wide range of priorities that fit with the medical profession’s unpredictable nature. See short summaries of them below:
- Rush deliveries will be completed within a window of 3-4 hours.
- Regular deliveries will be completed by 5:00 pm the day of order.
- Direct orders will be delivered within a window of 90 minutes to two hours.
- Urgent orders will be driven nonstop until their destination.
- Overnight deliveries will reach their destination by the following day.
Feel free to contact us to learn more about the lengths we’ll go to provide you with top-notch service. With three decades of service under our belt — and hopefully many more to come! — we know a thing or two about keeping the medical community moving.
We Use Technology to Serve You Better
As a leader in the medical courier industry when it comes to technology, R Courier has spared no expense to harness the power of digitization to improve our business.
For instance, we installed GPS tracking on our entire vehicle fleet so our drivers can pick the safest and quickest routes for their deliveries. Check this out if you’re curious about how it works. Our drivers also carry the latest in radio communications technology to notify our dispatcher in case of a breakdown or receive important information about parcels under their care.
We’re also proud to offer our customers a digital snapshot of their business with us through our ETA Board, a password-protected proprietary platform that displays number of packages per order, driver names and GPS locations, pickup and delivery times, and any revisions to estimated times of arrival. And that’s not all. It also updates in real-time so you never have to wonder about the whereabouts of your parcel!
Our expert drivers, 24/7 availability, and technological prowess are only a taste of why R Courier should be your medical courier of choice. If you work in the medical profession, and need a delivery done quickly and efficiently, give us a call and we’ll be happy to oblige.