When it comes to delivering important parcels, R Courier wants to ensure that our customers are confident in their order and that they can rely on us to safely deliver their package. That’s why everything we do in our business is with our customers in mind: like the creation of our ETA Board that allows customers to keep track of their orders and review details.
While technology makes our business great, we also believe in the importance of human interaction. It can be extremely frustrating when you are trying to contact a business but continuously get connected with an automatic voice messaging system, especially when you have questions or concerns that should be addressed by an actual person.
As a devoted medical courier we aim to show our customers we care by ensuring that they never talk to a machine when giving us a call. Instead, our friendly telephone operators will be there to answer any queries that our customers may have, and will aim to help in any way they can.
Specialized Delivery Options
The medical courier industry is a unique one because of how important the items being delivered are – not only is special handling required, but there is also heavy importance on timely delivery. We provide responsible medical parcel delivery services with drivers that are well-trained and serious about their jobs. Their goal is to get the job done in a safe and timely manner, all while maintaining a professional and friendly attitude.
When it comes to medical delivery, one size doesn’t necessarily fit all. That’s why we offer a number of levels of service packages:
- Regular: Packages will be delivered before 5:00 PM (order must be placed by 11:30 AM)
- Rush: Packages will be delivered within 3 to 4 hours* (order must be placed by 1:00 PM)
- Direct: Packages will be delivered within 1.5 to 2 hours*
- Urgent: Packages will be delivered ASAP without stoppages (subject to service availability)
- Overnight: Package will be delivered next day (order must be placed by 4:00 PM)
*Subject to pick up and delivery zones.
We also offer a wide variety of vehicles types for our customers to choose from. For instance, a small envelope can be delivered in a small car, but larger deliveries like skids or crates may require a large truck or tractor-trailer. No matter the package being delivered, you can rest assured that we have the right equipment for the job.
Not sure which vehicle you need or which service type to choose? Give us a call and our friendly operators will be happy to discuss your options with you and find the one that suits your needs best.
A Delivery Service You Can Count On
You’ll be able to recognize our drivers right away by their professional appearance. They are required to carry around photo I.D. and also have a company-issued badge so that you can feel confident when handing over your important packages for delivery.
As a medical courier with mobile signature capture devices, our drivers stand out for using advanced technology to get the job done efficiently and in a timely manner. Mobile signature capture technology allows us to digitally save a copy of a person’s signature, that way it can be easily checked or confirmed by us or a client.
Along with GPS trackers in our delivery vehicles, this kind of technology allows for peace of mind for our customers. Knowing where there package is, who signed for it, as well as any other pertinent details, makes for a worry-free experience for our customers.