How We Became a Leader in Medical Courier Services

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How We Became a Leader in Medical Courier Services

R Courier is recognized for being a top medical courier in Toronto. We have a large range of clients, from major laboratories, physicians, diagnostic imaging centres, to healthcare agencies across Canada. These long-standing customers have come to count on us to provide high-quality and reliable services, all aimed at customer satisfaction.

Our medical parcel delivery services are designed to suit the needs of our esteemed customers and clients. By implementing useful technology we have streamlined our business and created useful tools that our clients can use to track and look up details about their orders, as well as access and make changes to account information.

Friendly, Accommodating, and Professional

The key to running any successful business is to focus on your customers. That’s why R Courier treats our clients with respect, professionalism, and a friendly attitude, every time we interact with them. From our drivers, to our customer support unit, to our management, all of us are committed to ensuring complete customer satisfaction with every interaction.

When you contact us to schedule a delivery we will take the time to listen to your needs and help you choose an affordable service type. We understand that the items being couriered are often sensitive and require special handling, and that there is an extra importance on them being delivered on time.

We offer a number of levels of service packages, including:

  • Regular: Packages will be delivered before 5:00 PM (order must be placed by 11:30 AM)
  • Rush: Packages will be delivered within 3 to 4 hours* (order must be placed by 1:00 PM)
  • Direct: Packages will be delivered within 1.5 to 2 hours*
  • Urgent: Packages will be delivered ASAP without stoppages (subject to service availability)
  • Overnight: Package will be delivered next day (order must be placed by 4:00 PM)

*Subject to pick up and delivery zones.

Our New ETA Monitor Board

Recognizing that the medical items being couriered are often sensitive in nature and highly important, we sought to implement a way to allow our customers to monitor their orders. With our ETA Monitor Board, our clients can get up-to-the-minute information on the location of their parcels, giving them peace of mind that few other courier services can provide.

Visit our website to learn more about our new tracking system and how it uses GPS tracking to monitor the location of all our delivery vehicles. Enjoy worry-free delivery and use our services with the knowledge that we are transparent in everything that we do. You can even use the ETA Monitor Board to check the digital signature of whoever signed for the parcel, giving you extra peace of mind that the package was delivered to the right person.

Contact Us Today to Learn More about R Courier

Visit our website or give us a call, toll-free at 1-800-823-5223. We have flexible office hours that run from 7:30 am to 10:00 pm, Monday through to Friday, and Saturday from 8:30 am to 7:00 pm. We also have after-hours dispatchers who can take your calls on Sunday. Our services are 24-7 with weekend hours available upon request.

With so many flexible options, you are sure to find our services accommodating and reliable. So if you are in need of a medical courier, be sure to contact R Courier for the best services in the business. You won’t be disappointed by our service options and will feel welcomed by our staff.