When you think about a courier business you may not even realize the importance of the job they do. Even when it comes to your standard parcel delivery, the packages that we deliver are important for our clients and we handle them with the utmost care and consideration.
This is even more important when it comes to medical parcel courier services where we are tasked with handling important items like prescription drugs, medical records, test results, or even biohazardous materials.
R Courier is Right for the Job
With over 28 years in the business, R Courier has the experience needed to handle whatever your parcel is with the utmost professionalism and care. We are a privately owned, Toronto-based courier company that provides local, national, and international courier services to all sizes of corporate enterprises, and are able to meet every level of service needs.
We are a leader in medical courier services because we understand that this job isn’t as easy as it looks: there’s a lot of training, consideration, and advanced technology that goes into what we do. At the end of the day, we recognize that the work we do effects the quality of life for many people, and thus take every precaution in the job we do.
A Lot to Consider
There’s a lot that goes into a single delivery or pickup that requires knowledge, consideration, special training, and attentiveness to detail. On a job, our medical couriers need to ensure that
- Medical items are safely secured in their delivery vehicle, following any necessary guidelines for storage and handling
- Items are handled with care and delivered in perfect condition
- Documentation is accurate and all items are accounted for
- Items are signed for using our electronic signature pads
- Routes are accurately planned out for efficiency and timeliness
- The laws of the road are being followed and that they are driving safely
- They are punctual, courteous, and accountable
Our medical delivery drivers also need to be physically fit and able to lift heavy packages. There’s a lot of physical work that goes into this job as well as mental when it comes to being knowledgeable about pharmaceuticals, driving safely and accurately, and keeping track of a large amount of information for each delivery.
Teamwork is Key to a Successful Business
Like any business, teamwork is the key to keeping the gears turning smoothly. Our couriers are never alone – we use radio communications to keep in contact with them and deliver essential information. Our vehicles are also equipped with GPS tracking so that we can provide support as well as information to our clients so that they know where their package is and when to expect its delivery. And if all else fails, we have service vehicles out on the road ready to provide back up to our drivers who may be experiencing trouble with their delivery vehicle.
By providing support and training to our couriers, we are better able to keep our status as a fast local medical delivery service that never fails its clients. Giving our employees the tools that they need to provide excellent service is just one of the many ways that we keep our customers happy and coming back. When it comes to the way that we interact with our customers, we also value transparency, convenience, and accountability.
So if you’re looking for a medical courier you can count on to do this rigorous job then look no further: R Courier has the experience and expertise that you are looking for.