At R Courier, we’re proud of the faith our clients put in us. We serve a larger number of customers across the Greater Toronto Area for health care agencies such as Public Health Toronto and Sunnybrook Hospital. Here are a few reasons why our medical courier services in Toronto are so trusted:

1. We Offer Exceptional Customer Service

We would describe ourselves as a customer-oriented organization totally focused on providing high-quality services to ensure the complete satisfaction of our esteemed clients and customers.

It starts with our couriers. They’re trained to communicate with our clients with the utmost professionalism and politeness. They also go the extra step to keep our customers happy. Moreover, our drivers are fully trained for their job — no driver is put on the road without thorough training.

On the road, our couriers are trained to stay safe, respect the rules of the road, and treat other drivers with dignity and respect.

2. We’re Highly Experienced

We started in 1991, with the goal of providing our clients with the best possible medical courier service. In the last three decades, we have learned a lot and continue to improve. For example, our experienced and knowledgeable drivers use the most efficient routes in the Greater Toronto Area to get your package to you quickly and safely.

Thanks to our experience, we’re also aware of all local rules and regulations. Relying on our local expertise, we can minimize mistakes and negative outcomes.

Our experience has also helped us provide exceptional service during the pandemic. We were around when the first case of Severe Acute Respiratory Syndrome (SARS) struck Toronto in 2003. While over 251 people were infected with SARS in Canada, the disease hit Toronto particularly hard.

Like other medical industry professionals, we learned from the experience of SARS to serve our clients better and are more prepared for the second wave of COVID-19.

3. We’re Incredibly Reliable

We exist to provide you with high quality, reliable, and cost-efficient delivery service to enhance your business’s productivity.

To provide convenience to our clients  — we offer the reliable ETA board. This board allows you to check the many details about your shipment from your office, and it’s a first in Canada.

4. We Pay Attention to Your Needs

Although we provide fast service, we don’t rush into things. We start by gaining a better understanding of your demands, such as your deadlines, pre-scheduling requirements, and then customize our service to suit your goals. Our approach helps us provide you with unparalleled service in an affordable and timely manner every time.

5. We’re Flexible

We offer many types of services to suit your needs. This way you can pay for exactly what you want.

  • Regular packages placed by 11:30 AM are delivered before 5:00 PM
  • Rush packages placed by 1:00 PM are delivered within 3 to 4 hours depending on pick up and delivery zones
  • Direct packages are delivered within 1 1/2 to 2 hours depending on picking up and delivery zone
  • Urgent packages are delivered in a non-stop fashion, though they are subject to service availability
  • Overnight packages placed by 4:00 PM are delivered the next day

Remember, when you place an order with R Courier, you get the most reliable, fastest, time-dependent, door to door delivery service for medical parcels. Moreover, no shipment is too big or too small to travel with us. We have a large fleet of many different types of vehicles to deliver packages, whether it’s an envelope or a shipment that requires a 53’ trailer load!

To learn more about us — check out our About R Courier page. For further questions, reach out to us on 416.633.8183. To send a fax, try 416.633.7764. You can also send us an email. Our office hours are Monday to Friday, 7:30am – 10:00pm. We’re also available on Saturdays, 8:30am – 7:00pm. However, we provide our services at all hours of the day, every day of the week.