When you enlist the help of a medical courier, you are trusting them with important materials that are often essential to your well-being or the well-being of others.
You can have peace of mind knowing that, when you enlist the help of R Courier, we are committed to your safety, convenience and satisfaction. We support Toronto residents by picking up and delivering their vital parcels from location to location.
After all, it is important to know that when you entrust a medical courier, they take proper safety measure protocols every step of the way. To ensure you trust the right courier with your valuable mail, there are a few questions to ask. The good news is, when you work with R Courier, the answer to all of these questions is a resounding yes.
What is Your Commitment?
The courier you decide to entrust should care for your good as you would. Here at R Courier, our types of clients can always expect the same commitments from us:
Exceptional Customer Service
Our customers deserve nothing but the highest quality of service. Striving for exceptional customer service isn’t just what we do; it’s who we are.
Reliability
Your business shouldn’t have to suffer while waiting for your courier, and with us, you won’t have to. We provide our customers with quality, cost-efficient and reliable means of delivery to ensure your business’s success.
Approach
Our approach aims to better understand your needs, including deadlines, pre-scheduling requirements, and any repeat destinations. Once we have a better understanding of your specific needs, we customize our services to tailor your needs.
What Services Do You Offer?
In a COVID-19 world, we pride ourselves on doing regular parcel delivery and offering a full spectrum of medical parcel delivery services.
R Courier’s delivery drivers are fully trained in their field and always carry a phone, badge and photo I.D., so you know you’re entrusting our parcels to the right person. You will also track your packages, as all of our delivery drivers are equipped with a GPS that offers the most up-to-date ETA.
Are You Licensed?
All our couriers have a Transportation of Dangerous Goods (TDG) license to ensure safety standards while transporting potentially dangerous goods like lab specimens, prescription drugs, and much more.
How Do We Track Our Packages?
The first of its kind in Canada, our ETA board is easy to use and there for you 24/7.
How it works:
- Go to our navigation bar on the top of our site, rcourier.com and click on ETA BOARD LOGIN.
- Enter your account number, web ID, and password.
- Look at both the ETA and the revised ETA to have the more recent information since it’s connected to the delivery driver’s GPS.
The ETA board, which gets updated every two minutes, can also be customized to match your brand, review all previous orders, and track deliveries through our routing board.
What Makes You Different from Other Couriers?
In our effort to create excellent customer service, you will never have to talk to a computerized operator when you call R Courier. Our customer service ensures the best quality service, and that’s thanks to our live operators who are waiting to answer any questions and comments.
Reach out today for all other questions and get started with R Courier!
